Privacy Policy

This Privacy Policy explains what information may be collected when you use Bergmann, purchase access, contact support, or interact with the website.

Information We May Collect

We may collect:

name
email address
TradingView username
payment status
subscription status
support messages
contact form messages
purchase plan
access records
website usage data if analytics are used
Payment Information

Payments may be processed through third-party payment providers.

Bergmann does not need to store your full payment card details. Payment providers may handle payment information according to their own privacy and security policies.

Why We Collect Information

We collect information to:

provide indicator access
manage subscriptions
confirm payments
provide support
respond to messages
send important account or access updates
prevent abuse or unauthorized sharing
improve the website and services
TradingView Username

Your TradingView username may be required to grant access to invite-only indicators.

If you provide the wrong username, access may be delayed until the correct username is provided.

Support Messages

If you contact support, we may keep your messages so we can help with access issues, setup questions, billing questions, or indicator-related support.

Email Communication

We may email you about:

access confirmation
subscription updates
support replies
important product updates
account or billing issues

We will not sell your personal information.

Cookies and Analytics

The website may use cookies or analytics tools to understand website traffic, improve user experience, or support payment and checkout features.

You can manage cookies through your browser settings.

Data Sharing

We may share limited information with service providers needed to operate the business, such as:

payment processors
website hosting providers
email providers
analytics providers
support tools

We do not sell personal data.

Data Security

We take reasonable steps to protect user information, but no online system can be guaranteed 100 percent secure.

Your Rights

You may contact us to request:

access to your information
correction of your information
deletion of your information where legally possible
support with account-related data
Contact

For privacy questions, contact:

info@beatingsmartmoney.com